F.A.Q

The first appointment with your physiotherapist will involve a verbal and physical assessment to gather as much information as possible about your concern. This helps your physiotherapist to determine the best course of treatment, which they will confirm through discussions in collaboration with you.

All you need is yourself! Please also feel free to bring relevant documents (i.e. doctors referral or imaging/reports) and wear comfortable clothing you can move freely in. If you intend to use private health cover, please bring your private health insurance card so we can process your rebate on the spot through our HICAPS terminals.

No, you do not need a referral to access physiotherapy. We do, however, welcome referrals from other health professionals and encourage you to bring these along to your first appointment or send through in advance. 

This is dependent on the level of cover on your policy. As all insurance companies offer a variety of different options, we recommend that you confirm with your provider before attending your appointment.

Yes, we do accept chronic disease management plans (formally known as enhanced primary care plans). Please note we do not bulk bill, however, you will still be able to receive the Medicare rebate for your appointments with this referral from your GP. Please call to book your appointment.

We offer a wide range of services in clinic, working with a variety of conditions including but not limited to:

• Musculoskeletal injuries 
• Orthopaedic rehab
• Chronic Pain 
• Headache 
• Neurological conditions 
• Developmental conditions 
• Vestibular conditions 
• Oncology 
• Women’s Health concerns

Yes! We are a registered NDIS provider and are able to see self-managed, plan managed and agency managed NDIS participants. We are proud to offer a variety of experienced therapists who specialise in this space.

Yes we do! We have a wonderful paediatric physiotherapy team who are super passionate about working with children of all abilities. Please click here to learn more.

We offer physio exercise classes which utilise both reformer and mat pilates techniques and may be claimable with your health fund. Click here to learn more.

Exercise physiologists are allied health professionals that prescribe exercise to assist in the prevention and management of a wide range of injuries, chronic conditions and disabilities. Physiotherapists, also allied health professionals, are able to offer diagnoses of injuries and hands-on treatment, in addition to providing exercise programs. Our exercise physiologists and physiotherapists work closely in a team-based approach to ensure you receive comprehensive care.

A women’s health physio assists in managing women’s health issues including but not limited to pelvic floor dysfunction, pelvic pain, incontinence, postpartum health and exercise during pregnancy. Feel free to read more about our women’s health physiotherapist here.

Yes, we can. We have trained physiotherapists at each clinic in addition to a vestibular physiotherapist who specialises in this area. 

Yes we do, at our Blackwood clinic only. Our wonderful exercise physiologist and physiotherapy team co-run these small group, circuit-based classes which have a specific focus on pelvic floor, abdominal and general strength and mobility.

You are more than welcome to bring bubs along to join you in the class, however, we ask that they are non-mobile (i.e.pram/play mat bound and not walking/crawling) to ensure safety for all.

Call our team to book today!

Yes we do. If you prefer to be seen at home, please contact the clinic so we can take the relevant details to arrange the best suited physiotherapist to complete this appointment for you. Alternatively, please complete an online enquiry form.

We offer a variety of times and locations for our hydrotherapy classes including: 

• The Repat (Daw Park) 
• Findon Swim School (Findon)
• Adelaide Hydrotherapy (Welland)

If you’d like more information on our hydrotherapy services, including a timetable, please click here.

Yes! We do see clients through Return to Work SA (formerly Work Cover SA), and CTP claims.

We kindly ask that you bring the appropriate paperwork to your initial consultation to ensure there is no delay in treatment and management. We will require:

• The name of your insurer
• Claim number 
• Whether or not your claim has been approved 
• The name of your employer 
• Date of injury 
• Claim manager name 
• Claim manager email & phone 
• GP Details

If you have any queries, don’t hesitate to give our friendly reception team a call for assistance.